faq – Shop Dar Vtg

FAQs

Got questions?

There are three ways to shop here:

1. Purchase individual curated pieces with free shipping on orders over $99. this option also includes all sale items.
2. Shop by bundles, either by creating your own (minimum of $200 USD) or choosing from our curated options.
3. Come visit us for a personal shopping experience at our studio in [...]. Read more about It here attach link
We love attending pop-up markets from time to time! Be sure to follow us on Instagram: @shopdarvtg so you don't miss out on the next one!
You can! please note that the bundle items will go through a separate checkout process. This includes calculating the weight of the items and determining the package size for shipping costs. The individual pieces will be packaged carefully and sent along with the bundle items.
Easy! First you need to make an appointment through the Book page, pick a date and time that works for you, and wait for your confirmation email with the address. Once you get that email, we'll send you another one with some questions to help us put together a special rack just for you, along with access to our full inventory.

You'll have all the time you need to shop, with a maximum of 2 hours to explore! We can’t wait to show you your personalized rack and all the other goodies we have! And as a little thank you, you'll receive 10% off your purchase when you visit. We’re really excited to help you find something you love!

Yes, we have a size chart you can view here: Size Chart
We collaborate with trusted global B2B suppliers to source pieces for everyday consumers.

We ship typically ship within 1-3 business days.
Domestic shipping could take up to 5 business days for your package to be delivered.

International shipping could take up to 14 business days for your package to be delivered.

Due to global supply chain challenges, shipping times could be longer than usual.
Shipping rates can vary depending on your region and are calculated at checkout.

Yes! We offer free shipping for domestic orders over $99 USD.
Yes! We ship our items all over the globe.

Please note that free shipping is not applicable for international orders and that shipping rates could vary depending on your region.

We appreciate your understanding that all sales are final, and we do not offer refunds. We strive to provide detailed descriptions of our products so you can shop with confidence. However, we understand that mistakes can happen! If there was an issue on our part, we’ll be more than happy to work together to resolve the issue fairly.

We’re sorry, but we do not accept returns, all sales are final unless there was a mistake on our behalf.

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover.
Yes, we accept online payments. All payment processing and vital customer information is quick, easy, and secure.
Learn more about our store's safe checkout experience (powered by Shopify) here.

For more insight, you may also want to read Shopify’s Terms of Service here or Privacy Statement here.
We accept payments from major credit card companies like Visa, Mastercard, American Express, Venmo, and Paypal.

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